Swagelok Coronavirus Response Update
Health & Safety is the #1 Priority
Swagelok Atlantic Canada remains committed to the health and safety of our associates, our customers, and our communities. Throughout the pandemic, we have followed the necessary protocols while still demonstrating the speed and agility to ensure you have the right resource for the right opportunity at the right time. We are an essential business dedicated to providing you with the products and services you need for your critical applications, in the safest possible manner.
Learn how we're taking action to protect our customers and team members.
We understand the precautions below may impact the way our companies interact, but we cannot emphasize enough that our main focus is the health of our associates and our customers. Let's work together to stay safe and productive!
Facilities are closed to in-person visitors.
We continue to engage our customers by phone, email, video conferencing, and other digital technologies.
We ask that customers do not visit our offices for pickup or walk-in orders.
If you have a required pickup order, please make an appointment for special arrangements.
Our Customer Support team is happy to assist with orders and get those shipped directly to you.
Phone 1-877-634-8750 or email firstname.lastname@example.org
We have suspended all vendor managed inventory site visits.
Please contact our customer support team.
We would be happy to work with you on increasing stock levels for risk mitigation to ensure you have the product you need on hand.
We have suspended all customer training and technical presentations at our Training Centers and at customer facilities.
Contact our Training Department to reserve a space for when we are up and running again.
Internal Operations Update
Only essential operations staff are working from our facilities.
Customer Service is working remotely to handle customer requests by email and phone.
We will continue to provide after-hours emergency support.
We are committed to ensuring continuity of service and supply
If you have any questions, please contact us at 1-877-634-8750.
Swagelok Atlantic Canada